TERMS OF SERVICE & PRIVACY POLICY
Legal Document - Padma's Collection
IMPORTANT LEGAL NOTICE
This document constitutes a legally binding agreement between you and Padma's Collection. By accessing our website, visiting our physical store, or utilizing any of our services, you expressly acknowledge that you have read, understood, and agree to be bound by these terms.
TERMS OF SERVICE AND PRIVACY POLICY
Padma's Collection
Proprietorship: Padma Pardeshi
Registration: Maharashtra, India
Document Version: 2.0
PREAMBLE
WHEREAS, Padma's Collection operates as a retail establishment specializing in women's fashion, including but not limited to gowns, lingerie, and related apparel ("Services");
WHEREAS, the Company maintains both physical retail premises and digital presence for informational and promotional purposes;
NOW THEREFORE, the following terms and conditions shall govern all interactions between the Company and its customers, visitors, and service users.
DEFINITIONS AND INTERPRETATION
ACCEPTANCE AND BINDING AGREEMENT
BY ACCESSING THIS WEBSITE, VISITING OUR PHYSICAL PREMISES, OR ENGAGING WITH OUR SERVICES IN ANY MANNER, YOU HEREBY ACKNOWLEDGE AND AGREE TO BE LEGALLY BOUND BY THESE TERMS.
2.1 Legal Capacity: You represent and warrant that you possess the legal capacity to enter into this agreement and are at least eighteen (18) years of age.
2.2 Continuing Obligation: Your continued use of our services constitutes ongoing acceptance of these terms, including any modifications made hereto.
SCOPE OF SERVICES AND PRODUCT INFORMATION
3.1 Service Provision
The Company operates exclusively through in-store retail sales. No online purchasing, delivery, or e-commerce transactions are currently available. All sales transactions must be completed at our physical premises during operating hours.
3.2 Product Information Accuracy
While the Company endeavors to ensure accuracy in all product descriptions, pricing, and imagery:
- Minor variations in color, texture, or sizing may occur due to manufacturing processes or display limitations
- Product images serve illustrative purposes and may not reflect exact specifications
- The Company reserves the right to correct pricing errors without prior notice
- All measurements and specifications are approximate and subject to industry-standard tolerances
RETURNS, EXCHANGES, AND REFUND POLICY
4.1 Return Period and Conditions
Returns and exchanges are accepted within seven (7) calendar days from the date of purchase, subject to:
- Items must remain in original, unused condition with all tags and packaging intact
- Proof of purchase (receipt or invoice) must be presented
- Items must not show signs of wear, alteration, or damage
4.2 Non-Returnable Items
- Customized, altered, or specially ordered merchandise
- Intimate apparel and undergarments (unless defective)
- Items damaged due to customer negligence or misuse
4.3 Refund Processing
Approved refunds shall be processed within five to seven (5-7) business days via the original payment method. The Company reserves the right to inspect returned items before processing refunds.
PRIVACY POLICY AND DATA PROTECTION
5.1 Information Collection and Use
Personal Information Collected:
- Contact details (name, telephone number, email address)
- Purchase history and transaction records
- Communication preferences and service feedback
- Any additional information voluntarily provided during consultations
Purpose of Collection: Information is collected solely for legitimate business purposes including transaction processing, customer service, and communication regarding products and services.
5.2 Data Protection and Security
Security Measures: The Company implements industry-standard security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention: Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
Third-Party Disclosure: Personal information is NOT sold, traded, or otherwise transferred to third parties without explicit consent, except as required by law.
5.3 Customer Rights
Customers have the right to:
- Request access to their personal information
- Request correction of inaccurate data
- Request deletion of personal information (subject to legal requirements)
- Withdraw consent for marketing communications
INTELLECTUAL PROPERTY RIGHTS
6.1 Ownership: All content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the exclusive property of Padma's Collection and is protected by Indian and international copyright laws.
6.2 Restrictions: Unauthorized reproduction, distribution, modification, or commercial use of any proprietary content is strictly prohibited and may result in civil and criminal penalties.
6.3 Trademarks: "Padma's Collection" and associated marks are registered trademarks. Use without express written permission is prohibited.
LIMITATION OF LIABILITY AND DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PADMA'S COLLECTION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
7.1 Product Liability: The Company's liability is limited to the replacement or repair of defective merchandise within the warranty period.
7.2 Force Majeure: The Company shall not be liable for any failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.
GOVERNING LAW AND JURISDICTION
8.1 Applicable Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
8.2 Jurisdiction: Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
8.3 Consumer Rights: Nothing in these Terms shall affect statutory consumer rights under applicable Indian consumer protection laws.
MODIFICATIONS AND AMENDMENTS
9.1 Right to Modify: The Company reserves the right to modify these Terms at any time without prior notice. Modifications become effective immediately upon posting.
9.2 Notification: Significant changes may be communicated through our website or in-store notices. Continued use of services constitutes acceptance of modified terms.
OFFICIAL CONTACT INFORMATION
REGISTERED BUSINESS ADDRESS
Padma's Collection
Proprietor: Padma Pardeshi
297, Housan Road
Opposite Bharat Cold Drinks
Devlali Camp, Nashik
Maharashtra - 422401, India
CONTACT DETAILS
Business Hours:
11:00 AM - 9:30 PM
Closed on Mondays
DOCUMENT AUTHENTICATION
This document has been prepared in accordance with Indian legal requirements and consumer protection laws.